Complaints and feedback

If something went wrong, tell us. Every complaint gets a case number and is reviewed by management.

Your complaint is confidential and handled by senior staff, not the person it concerns.

You receive a case number so you can follow up at any time.

The complaints form is being set up. Until then, email [email protected].

Talk to a counsellor this week

Honest guidance on universities, documents and visas for South Korea. Free, with no pressure.

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